Artisan Connection and Booking Application
A customer-facing web application developed for Koneqtor to streamline onboarding, service requests, account management, and customer support interactions. The platform provides users with a self-service experience for accessing business services, managing requests, completing verification processes, and tracking account activities through an intuitive and responsive interface.
Key Features
- Self-service customer portal enabling users to discover, request, and manage business services through a centralized platform
- End-to-end onboarding workflows supporting account registration, profile setup, verification, and customer activation processes
- Service request and order management interfaces allowing customers to initiate, track, and manage service engagements
- OTP verification and account security workflows protecting customer access and ensuring secure authentication processes
- Form-driven user experiences designed to simplify data collection, onboarding, and customer interactions
- Responsive customer dashboards providing visibility into account activities, service requests, and operational updates
- Customer support and engagement workflows facilitating communication, issue resolution, and service assistance
- Redux-powered state management architecture ensuring efficient handling of customer data, service information, and application workflows
- Modern user interface optimized for accessibility, responsiveness, and seamless cross-device experiences
- Scalable frontend platform supporting customer lifecycle management, service delivery, and business engagement objectives